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December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Green Bay?

An alarm system should safeguard your family. But what actually transpires when your home security alarms go off in Green Bay? What should you do to help make sure you and all your family members are safe?

The most important first step is to avoid panicking. You should understand that your 24/7 monitoring specialists are always standing by to assist. Then follow these steps to be ready for any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-hour monitoring agent is alerted in an instant when your Green Bay home security alarms go off. Once a monitoring professional is notified, they will call you as quickly as possible to ascertain what caused the security system. Your system may go off for several different reasons, including:

  • Burglary

  • Flames or smoke from a fire

  • Water infiltration

  • False alarm

In situations where the alarm was tripped accidentally—like not remembering that the motion sensors are turned on when you unlock a door— a monitoring specialist will contact you and find out if assistance is required. Give them your predetermined password, and they will turn off the alarm.

In the event there is a legitimate crisis, your representative will summon your local emergency services, including police, fire, and EMS, to your home. They also have the ability to function as your proxy in the event you are not on site. Your dedicated monitoring staff will even let first responders know which security device was triggered, helping them prepare for a potentially dangerous situation. Your monitoring professional will maintain a connection with you to help you stay in control and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Green Bay

Getting roused from bed in the middle of the night to your alarm going off is incredibly scary—particularly if you have no idea why it’s going off. The smartest thing to do is keep yourself in control and proceed with the following:

  • In the first place, get somewhere safe. Round up your family and pets in an expeditious manner and get into a protected area at your property or leave the premises entirely. It's a natural response to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. As an alternative, concentrate on keeping you and your loved ones secure and let the trained personnel resolve the issue.

  • Secondly, utilize your home security app to remain in communication with your monitoring agent. They'll notify emergency professionals who will be en route to your property in a flash.

  • Lastly, keep in close contact with your monitoring team and emergency professionals. You have the ability to be conferenced in, so all parties are speaking on the same line. Or, if you’re not able to be in direct contact with emergency services, get notifications through text messages. Even in false alarm situations, it's a good idea to maintain communications with everyone involved so you know what to do should an actual problem occur.

Defend Against All Types of Emergencies in Green Bay with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With 24-hour monitoring, smart locking systems, and safety alarms, your residence will turn into the secure environment it's supposed to be. Create a comprehensive home security plan by completing the form below or reach out to (920) 309-5629 to get started.